For future reference please note We will be asking for refundable (When you turn up) payments for EACH person on some outings due to problems with some families not letting MTBI know that they won't be turning up to events they have been booked on. Most of the trips are free to you and your immediate family , MTBI have to pay (THEY ARE NOT FREE TO US) For a family of four to go to the event at Alton Towers Waterpark, It cost MTBI approx £88 we had 200 booked on the trip and over 20 people did not turn up which resulted in a loss of over £400 which could have been used for several other outings, please make sure you are free on the dates before you book . We understand that sometimes people are ill or other problems occur,Please ring the number we provide for emergencies to let us know, even if its last minute as we usuallly have a waiting list of people on stand by who could take your place. Thank you.